Booking Guidelines

DEPOSITS

A non-refundable deposit of $15 is required when booking an appointment to protect the guest and lash artist time. This deposit will go towards the total cost of the service.

PAYMENT

The remaining balance is due in cash or card only (tap to pay is accepted). Refunds will not be provided for any services. Any complications that occur within 72 hours after appointment, contact lash artist so issue can be resolved.

TARDINESS

A grace period of 15 minutes is given. After the grace period your appointment will be rescheduled or canceled due to your lash artist needing the full time slot to complete the service and to protect the guests time arriving after you.

CANCELLATIONS & RESCHEDULING

Reschedule or cancel your appointment at least 24 hours in advance to protect the lash artist time and give other guests the time slot you no longer want. Guests who fail to show up without any communication with lash artist will be charged a $25 fee and prohibited from future booking.

WAITLIST

Guests who would like to book an appointment slot that they do not see available on the website are encouraged to join the appointment waitlist.

CONSENT FORM

All new guests must complete a consent form for safety purposes prior to their appointment.